Return To Work Programme

Return To Work Program (RTW) by PERKESO

RTW programme has been designed to help SOCSO's Insured Persons who are involved in employment injury and recipient of invalidity pension to be rehabilitated as soon as possible by using methods design and conducted by centres appointed by SOCSO. The programme is conducted in accordance to the Social Security Act 1969 sec 57(1)

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"The Return To Work Programme is important
for people dignity transforming opportunities
for recovery from illness while at work
and improving their independence and sense of worth"

Y.B. Datuk Dr. S. Subramaniam
Minister of Human Resource

What is a Return To Work (RTW) Program?

The RTW Program was launched on the 15th of January 2007. It is a rehabilitation program that is offered as one of SOCSO's benefit for Insured Persons with injuries and diseases. The objective of the program is to enable the Insured Persons to return to work in a safe and fast manner.

What is the concept of the program?

SOCSO has introduced the concept of the 'case management' where every Insured Person who joins the program goes through a program where the case manager is responsible to identify key problems pertaining to the injury or disease and communicate with the treating specialists or doctors, employers, rehabilitation professionals and other parties who are involved directly or indirectly to ensure that the Insured Person's Rehabilitation Program is successful.

Eligibility to join the program

All SOCSO contributors under the following categories are eligible to apply for the program with the condition that the Insured Person is motivated and fulfills on of the following categories:

  • Insured Persons with any employment injuries who are currently receiving the Temporary Disablement Benefit.
  • Insured Persons who are applying for Permanent Disablement Benefit that has been recommended for rehabilitation by any SOCSO Medical Board, Special Medical Board and Appellate Medical Board.
  • Insured Persons below 50 years of age who are applying for Invalidity Pension that has been recommended for rehabilitation by any SOCSO Medical Board, Special Medical Board and Appellate Medical Board.
  • Insured Persons who have been certified invalid but below 40 years of age.

How does the return to work process take place?

The success of the Return To Work Program is fully dependent on the effectiveness of case management. SOCSO is confident that with the existence of case managers, each case will be handled professionally and in a systematic manner. The case management concept that is being put to use is a biopsycosocial concept which involves the biological, psychology and social concept using various methodologies and disciplines. The case managers who are in charge of each case use this biopsycosocial concept right from the start to the end when managing a case.

The case management process starts when a case is referred to the assigned case manager. An initial assessment in conducted with the Insured Person where key issues in relation with the injury or disease are addressed immediately. The case manger also ascertains the motivation level of the Insured Person to ensure that the Insured Person is motivated to join the program.

Following the Initial Assessment, a rehabilitation plan is designed together with their respective case managers. Each rehabilitation plan will have a goal together with timely targets. The case manager's duty is to ensure that the rehabilitation plan goes on as planned and according to the time frame agreed between the case manager and the Insured Person. While the rehabilitation plan is in process, the case manager will also monitor and address any arising matters. Ultimately, the case manager will ensure that the Return To Work goal of the Insured Person is achieved.

SOCSO Rehabilitation Providers

SOCSO has appointed the following various rehabilitation service providers for the Return To Work Program:

  • Rehabilitation Department, General Hospital, Kuala Lumpur
  • Rehabilitation Department, Tuanku Jaafar Hospital, Seremban
  • Pain Management Clinic, Selayang Hospital
  • Rehabilitation Department, University Malaya Medical Centre
  • Optometry Rehabilitation Clinic, Universiti Kebangsaan Malaysia Hospital
  • DBC Spine and Rehabilitation Centre, Kuala Lumpur and Ipoh
  • Sau Seng Lum Rehabilitation Centre, Puchong
  • Malaysian Blind Association, Malaysia
  • Hand and Microsurgery Department, Selayang Hospital
  • Hand and MIcrosurgery Department, Pantai Medical Centre, Kuala Lumpur
  • Confort Clinic, Malacca
  • Penang Adventist Hospital, Pulau Pinang

Return To Work Hierarchy

  • Same Job Same Employer
  • Similar Job Same Employer
  • Different Job Same Employer
  • Same Job Different Employer
  • Similar Job Different Employer
  • Different Job Different Employer
  • Self Employed